Privacy & how we label trust
What we never collect
- We never require, request, or store your specific disability or diagnosis.
- Owners self-attest they qualify as disabled-owned or disabled-led — no medical proof, ever.
- No third-party trackers. No analytics that send your data to anyone else.
Contributing without exposing yourself
You can browse with no account. If you contribute a confirmation, you do it pseudonymously. You may optionally add a coarse access tag (for example, “I use a wheelchair”) so your assessment is weighted for the access dimension you speak to — but that tag is never publicly tied to you.
What our labels mean
- Self-reported / awaiting verification
- Reported but not yet confirmed by community visits. Treat as unverified.
- N community confirmations
- Confirmed by first-person visits, but still below the bar for verification.
- Community-verified
- Confirmed by at least three independent first-person visits. For access dimensions where lived experience matters most, at least one confirmation comes from someone who reports that relevant experience.
- Sourced
- Backed by a certification, audit, or partner organization. This is the only label we allow to carry “high confidence.”
- Disputed — under re-review
- Someone reported, from their own visit, that this is NOT accessible. That freezes the claim pending re-review. When safety is at stake, we side with caution.
Your rights: download or delete your data
If you've contributed, you can see everything we hold about you, download it, or delete it — yourself, at any time, with no request form and no waiting period. Deleting removes your visit reports, evidence photos, and display name. Listings you suggested stay in the directory (they describe a place, not you), with your name detached.
Facts expire
Ramps break and elevators fail, so every claim carries a “last confirmed” date and is re-checked on a cadence. A claim being old is surfaced, not hidden.
Listings are self-reported and community-sourced. We do not individually verify listings at sign-up and can’t guarantee any particular experience or outcome. Reviews belong to the people who write them.
That paragraph is doing real work, not covering us: a directory that promised certainty would be lying, and you would find out at the door. What we can promise is that the label always tells you which kind of claim you are looking at — and that when you tell us a place has stopped being accessible, we freeze the claim rather than argue with you.